Privacy Policy

Last updated: 2026

This Privacy Policy explains how ENIX Energy d.o.o. ("ENIX-E", "we", "us" or "our") collects, uses and protects personal data in connection with this website and our business activities. We are committed to handling your information in a lawful, fair and transparent way.

1. Data controller

The data controller is:
ENIX Energy d.o.o., Skenderpašina 1, 71000 Sarajevo, Bosnia and Herzegovina.
For privacy-related enquiries, you can contact us at info@enix-e.com.

2. Personal data we collect

We may collect and process the following categories of personal data:

Identification and contact details (such as name, company, email address, telephone number).
Information you provide when you submit a contact form or request a consultation (project type, location, free-text message).
Technical information related to website usage, such as IP address, browser type and approximate location, where collected via cookies or analytics tools.

3. Purposes and legal basis

We process personal data for the following purposes:

To respond to your enquiries and provide information about our services.
To assess potential projects and partnership opportunities.
To manage and improve our website and understand how it is used.

Depending on the context, our legal basis for processing may be your consent, our legitimate interest in developing our business, or the need to take steps at your request prior to entering into a contract.

4. Data sharing

We may share your personal data with trusted partners where this is necessary to evaluate or deliver a project, for example with ENIX S.r.l. (Italy) or technology/EPC partners. In such cases we share only the data that is relevant and take steps to ensure that appropriate safeguards are in place.

5. Data retention

We retain personal data only for as long as it is reasonably necessary for the purposes described in this Privacy Policy, or as required by applicable law. The exact retention period may vary depending on the nature of the enquiry and any contractual relationship that may follow.

6. Your rights

Depending on applicable law, you may have rights such as:

Right of access to your personal data;
Right to request rectification or erasure of your personal data;
Right to object to or restrict certain forms of processing;
Right to withdraw consent, where processing is based on consent.

You can exercise these rights by contacting us at info@enix-e.com. We will respond in accordance with applicable data protection laws.

7. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our activities or applicable law. Any updates will be published on this page with an updated "Last updated" date.